Coronavirus (COVID-19) Information

UP-TO-DATE INFORMATION FROM RENT KEY WEST VACATIONS
REGARDING THE CORONAVIRUS OUTBREAK

 

KEY WEST OPENS TO VISITORS JUNE 1ST!

We are very excited to be able to welcome our tourists back to Key West. However, things are still evolving as they are around the county (and world!) so please don't expect everything to be completely normal in Key West.  We pride ourselves on the quirkiness of our town and that will still be true as you come back to Key West now. So pack your hand sanitizer and your mask!

 

The goal for all of this to ease back into our daily lives, welcoming others into our island community as neighbors. The same island community where we have been secluded from most of outside world for the last 11 weeks.  It will be an adjustment for all of us.  The biggest concern island residents have, that the virus will spread quickly in our island ecosystem. We have a small hospital/healthcare capacity here in the Keys.  We don't want to overwhelm our healthcare system so that those who need care, can't get it here.  

 

So help us all, by doing the same thing we have been doing for 3 months.  Enjoy the outdoors, stay socially distant and put a mask on when you are going into a business or not able to socially distance.  It's a simple expectation.  We thank you for doing your part to keep our island community open and safe for residents and visitors.

Our Valued Guests:

 

We would like to assure you that the health and safety of our guests, team and island community remains Rent Key West Vacation’s top priority.  As a trusted vacation rental management company, we are committed to doing what is best for all concerned - our guests, our homeowners, our team and our company itself - during this time of uncertainty.

 

According to our rental agreement, guests may cancel for any reason more than 60 days prior to arrival and receive a refund.  Because of the Coronavirus outbreak, we are willing to waive change fees for those who decide to reschedule stay dates.  

 

For those needing to cancel within the 60 days prior to arrival, our standard cancellation policy states the rental is technically nonrefundable.  Our traditional advice/ fail safe for necessary cancellations within this period is travel insurance, however our travel insurance provider, CSA-Generali, does not consider the “fear of travel” as a covered event unless you have purchased separate “cancel for any reason” insurance. Therefore, guests are left without many options during this time period unless they themselves do contract the Coronavirus and prove it with medical records.  

 

Knowing this, we are choosing to work alongside our concerned guests and guests traveling from impacted areas on a reasonable solution.  Though their funds paid will not be refundable, Guests scheduled to arrive within 60 days who request a cancellation due to the Coronavirus outbreak will be offered the option to defer their stay at the same property within 12 months. We are not charging a deferment fee.  If a guest chooses to travel during a higher rate period, they can expect to pay the difference, however, no rate adjustments will be made during lower rate times. 

 

If you are an incoming guest needing to cancel due to the Coronavirus pandemic, please send an email to info@rentkeywest.com with your Reservation #, your reservation dates, and cancellation request.  If you are choosing to defer the stay, please refer to the calendar on the listing page on www.rentkeywest.com for future stay dates that are available.

 

Rent Key West Vacations wants everyone to feel reassured during this uncertain time, however, our island economy needs you and our visitors to come back and support our team, our homeowners and our Key West island community as we rebound from this potential pandemic.

Things to consider when coming to Key West:

  • As of Tuesday, May 26th, 2020, Florida Dept of Health has confirmed 107 cases in Monroe County, 41 of which are in Key West, with 13 people hospitalized and 4 deaths.
  • "Safer At Home" Gov. DeSantis issued Executive Order 20-91, which places the entire state of Florida under the "safer at home" initiative. This order, whih has been implemented in Monroe, Broward, Miami-Dade and Palm Beach counties since Monday, March 30, states that all persons within the state of Florida shall limit the time spent outside their home to only essential activities.  This order still allows people to take care of pets and engage in outdoor recreational activities, as long as social distancing is observed. Senior citizens and individuals with a significant underlying medical condition shall stay at home and take all measures to limit the risk of exposure to COVID-19. Any business capable of providing delivery, or curbside service is encouraged to do so.
  • As of Friday, March 27th, US1 leading into the Florida Keys is closed unless you are a resident, property owner or delivery personel.  Photo ID with address in the Keys or back up documentation to show you live or have property in the Keys is required.  This checkpoint remains in place and over 700 cars were turned around in the first 48 hours.
     
  • As of Sunday, March 22. Florida Keys lodging businesses are closed at that time. The only exception is for long-term renters in vacation homes and R/V parks with contracts of 28 days or more, who are presently in the Keys. They are to be allowed to remain until the conclusion of their contracts. They are to be allowed to remain until the conclusion of their contracts
  • Following an executive order by Florida Governor Ron DeSantis, the City of Key West is directing all bars and nightclubs to cease operation by 5 p.m, Tuesday March 17th, 2020.  This includes bars operating ancillary to any hotel, guest house, or bed and breakfast.
  • All restaurant facilities are limited to take out and delivery only. There shall be no on-site dining or consumption.
  • The decisions for responses to this fluid situation are being made in the interest of public safety. This follows the decision by the President of the United States to discourage gathering of more than 10 people.
  • All City recreational facilities and activities remain closed.  This includes:  Mallory Square during the traditional Sunset Celebration hours, the Southernmost Point, and Smathers Beach.*
  • Key West International Airport and Marathon Florida Keys Airport are open and operational.  Anyone flying in must self quarantine in place for 14 days and will be monitored by the Florida Department of Health. 
  • Several condominium associations are closing common areas where more than 10 people may gather.

For up-to-date information on the status of Monroe County and COVID-19, go to www.Monroecountyem.comwww.floridahealth.gov, or www.CDC.gov. In addition, The Florida Department of Health has put up a 24/7 information hotline: 1-866-779-6121.

 

*Closures are reevaluated on a daily basis.

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